intermediateExercise 1 of 2
Email Classification
Write a prompt that classifies customer support emails into categories. Claude should output the correct classification including the letter (A-D) and category name, and ONLY that.
Your Task
Write a prompt that classifies emails into: (A) Pre-sale question, (B) Broken or defective item, (C) Billing question, (D) Other. Test it mentally against: "My Mixmaster4000 is producing a strange noise and smells smoky. I need a replacement." (expected: B)